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Job Title: Business Support Manager

Reports To: Head of Business Support
Location / Region: Home and office based with occasional travel nationwide

Key Objectives:

To provide effective and efficient contract production and administration within the Business Support Function. Ensuring that all aspects of the work streams are managed and prioritised effectively. Demonstrating a high level of attention to detail and focus.


Main Activities:

  • Responsible for the production of Pre-Construction Service Agreements.
  • Manage the production of Access Agreements for the Leisure Framework.
  • Responsible for the production and management of Delivery Agreements.
  • Assist with the production and management of Building Contracts.
  • Responsible for the production and management to completion of collateral warranties.
  • Co-ordinate post build assessments and usage reports.
  • Management of full supply chain screening and the co-ordination of supply chain financial checks.
  • 360 degree co-ordination of potential new supplier screening.
  • Management and recording of supply chain accreditations.
  • Assist and co-ordinate the management of operational Quality Systems.
  • Responsible for the production and management of Delivery Agreements for TA6.
  • Management of supply chain Insurance documents.
  • Undertake other projects or schemes of work commensurate to the post.
  • To perform ad-hoc tasks as and when required

Measures / Dimensions / Size of job

  • Ability to manage own workload and prioritise tasks to ensure personal KPIs are achieved.
  • High awareness of client care with a genuine desire to provide clients with service excellence.
  • Self-motivated, focused and well organised, with excellent time management skills and the ability to demonstrate critical thinking.
  • Excellent communication, organisation and writing skills.
  • Ability to work accurately with attention to detail.
  • A pro-active attitude and ready to ‘get stuck in’
  • Ability to use appropriate judgment in involving the next level (escalation) or other resources in decision making or processing.

Qualifications / Experiences

  • Detail orientated and highly motivated individual.
  • Understanding of legal terminology and documentation
  • Previous experience in a legal type role or construction contract background.
  • Ability to use appropriate IT applications including good working knowledge of all Microsoft office applications and Adobe Acrobat.

Key Relationships

  • All members of the Alliance Team
  • Clients and Partners
  • Alliance supply chain
  • External Bodies

If you are interested in applying for this position please send a cover letter and your CV to 

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